BeyondTrust Support
By Bomgar Corporation
You can dramatically broaden service desk reach with the new BeyondTrust Android Customer Client. Employees and finish users with well-liked Android-powered cell gadgets can get the fullest help they must be extra productive whereas cell. Support reps can securely chat, co-browse a website or app on the tip consumer's cellular device, view screen shots that the tip user captures, and even push standing updates to cellular employees and finish users proper from the BeyondTrust Rep Console.
Feature Overview:
Screen Sharing – Share your device’s screen in real-time.
Bomgar InSight – Extend your representative’s imaginative and prescient by streaming reside video.
Co-Browse – Browse websites and purposes along with your consultant.
Chat – Chat back and forth with your representative.
Note: The BeyondTrust Android Customer Client works with present BeyondTrust installations with version 18.1 or greater and help websites with trusted CA-signed certificates.
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